Course Description
Learn about the international certification body competence standard. Examine its underlying principles and concepts. Understand its requirements. 
This 2-day Training Course examines both the quality system and technical requirements within the standard including impartiality, outsourcing of evaluation work, and protection of the certification mark. It contains easy-to-understand approaches to continual improvement and handling of customer feedback (complaints and compliments) and appeals of certfication decisions.
The course contains extensive reference to international interpretation and implementation guidance documents which are used by accreditation bodies.
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See our Course Logistics Standard Here. MOTIVA training meets the approaches described in the MOTIVA Learning Model. Adult learning is best accomplished when the environment promotes learning.
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