Motiva Training - Edgar Ned Gravel ISO 17025 Expert

MOTIVA helps laboratories more easily implement ISO/IEC 17025 quality systems.

MOTIVA uses internationally-recognized experts in laboratory quality systems, including one of the authors of ISO/IEC 17025. See MOTIVA pages on LinkedIn.  See our About Us page.



MOTIVA staff:

Read the feedback from all previous participants by clicking on this Training Feedback link.

Our Vision

All ILAC-recognised accreditation bodies provide comprehensive training to their accredited organizations.

Announcements (See previous announcements here)

MOTIVA delivers training on the new version of ISO/IEC 17025 - the laboratory QA/QC Standard

MOTIVA is now delivering training on the revised version of 17025.  First deliveries will be in Myanmar.  Read the results of our early deliveries from what actual participants think.  Our course structure is very likely to be modified from this participant feedback.  

See the Training Course Page here.  Download the Course Syllabus here.    

Why Building National Conformity Assessment Infrastructure in Developing Nations is Important to us.

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I do not normally tend to write articles on this work, but I think that the people taking the risk of building their own nation's capacity to help protect the health, welfare and safety of their citizens deserve the recognition for the risks they take.

The work in Myanmar has finally reached a healthy stage of implementation. I am able to observe success in an organisation that will be dedicated to helping regulators protect the health, welfare and safety of the citizens of the Republic of the Union of Myanmar. Watching the success in the eyeballs of the people from the labs, the staff of the accreditation body and the stakeholders who recognize a national need for accreditation is very heady stuff for me. It makes long international flights and absences from home more endurable. Watching this success is worthwhile to me.

Participating in it is even more so.  See

What does it take to Build a Quality System?

MOTIVA announces the publication of a document that takes an organisation through a self examination of its need and readiness for a Quality Management System (QMS) and leads it through the most appropriate steps in the design and implementation of a QMS conformant to one of the ISO/CASCO standards such as for laboratories, inspection bodies, and product certification bodies.  This work includes the set of steps from determining the need for a QMS right through to applying for accreditation from an ILAC signatory body.  

Download it here and determine where your CAB is now.  Determine how long it will take and what effort your CAB will have to undertake to put a conformant QMS in place.  

This document does not promote any consulting services, but it does shed strong light on what it takes to succeed in this effort. As MOTIVA staff can attest, it can be a long and lonely journey - but it need not be.

MOTIVA has a new Online Course - Control Charting Tools to Enhance Analytical Measurement Performance.

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MOTIVA Training Inc. has partnered with a team passionately dedicated to the enhancement of laboratory performance.  This partnership allows us to deliver laboratory training within the expertise of a very accomplished analyst and a statistician who can also reach people.  The course is part of the stable of offerings of P&J Carson Consulting LLC, but they want the online version of their course delivered by MOTIVA Training Inc.  See the course page here.

Polona Carson brings her passion to the skill of developing process control tools to enhance the stability and performance of analytical measurement processes. Participants in this course will learn the process control tools to evaluate the stability and performance of analytical measurement processes. They will develop the skills to evaluate, troubleshoot and improve analytical measurement processes and establish stability of analytical measurement processes. This course applies to all analytical laboratories.

While MOTIVA Training Inc. offers the online version of this course, persons seeking the live version should contact P&J Carson Consulting LLCdirectly. 

MOTIVA has updated its website.


The changes are not very visible and only enhance the usability of the website - not its look and feel. MOTIVA has been unknowingly plagued by hackers who were modifying our site code to send users off to inappropriate sites advertising products that have nothing to do with voluntary conformity assessment.

As of today, we have a new developer, Wiser Web Solutions, who, in conjunction with Sucuri , have updated the version of the software code behind the site, cleaned off all the offending links, and now provide weekly cleaning to ensure the site stays safe to use.

MOTIVA provides key tools for the international recognition of Bangladesh Accreditation Board (BAB)

MOTIVA Training was used to provide the expertise needed for the nation of Bangladesh to build and implement a national accreditation system conformant to international requirements.  The Bangladesh Accreditation Board (BAB) was able to sign the APLAC Mutual BAB signs MRARecognition Arrangement (MRA) in January 2015 following three years of work that started in December 2011 under UNIDO contract.  In the words of the UNIDO Technical Advisor responsible for this aspect of the UNIDO work:  "...we used one of the best consultants in the world on accreditation ... to coach and train the Bangladesh Accreditation Board (BAB) for compliance with ISO/IEC 17011... and succeeded in January this year to get BAB recognized by APLAC and ILAC for the accreditation of testing laboratories."

The APLAC peer review took place in November 2014 and was preceded by some mock peer reviews ... to train BAB staff in being assessed themselves."

MOTIVA Training was also able to train BAB staff to be 17025 trainers. These trainers now have the necessary course and presentation materials, as well as expertise, to present the one-week basic 17025 training courses themselves to present and future trainees.

Articles (See list of articles here)

Has ISO/IEC 17025 Improved the Quality of Lab Data?

We did not write 17025 as an accreditation standard. We wrote it as a laboratory QA/QC standard against which labs could establish their own competence. Accreditation against ISO/IEC 17025 is a large, but secondary outcome of that effort.

Although implementation of 17025 may not have the same impact on the advancement of science that pure R&D does, it has, over the last 14 years, established a consistency of measurement that has allowed laboratories to improve the consistency and validity of their measurements and this has assisted in the advancement of measurement techniques - therefore advancement of science.

Hard to prove? Maybe. Maybe not. Implementation of 17025 in environmental laboratories in Canada has been tracked with examination of its effect on their ability to produce technically valid results (as described in the Introduction to 17025) since 1997. Have a look at

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So you want to be an Assessor?

This little video, created by longtime assessor, Mr. Greg Gogates, provides a good example of some of the absolute worst reasons to become an assessor.  See  Good assessors will base their words and their actions only on fact verifiable by evidence.  Good assesors do not have opinions.  And good assessors (while they may have opinions because they can be passionate about their science) should not have such high opinions of themselves, and their own opinions.


On the other hand, enjoy another short video being used by the Standards Council of Canada, an ILAC-signatory accreditation body, to recruit assessors. It shows the best reasons why we should want to become an assessor.  See the video here.

Selecting an Accreditation Body

Recently, MOTIVA staff participated in a discussion on LinkedIn about how to select an accreditation body to meet the needs of the laboratory staff member asking the question. See the discussion by clicking on this link.

Besides the obvious criterion (does this AB accredit for my scope?) there may be some other issues to consider.  Accreditation is only formal recognition of the laboratory's demonstrated competence and if we were to order the things that were important to the lab in terms of demonstrating technical competence, that might focus the questions to the prospective ABs during discussions with them. Remember that the AB works for lab (EU Directive in Europe notwithstanding). They are a service provider to the lab.

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